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Privacy Policy

Last updated: 28.03.2025

Breeze Retreat (DA.S Unipessoal Lda) (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.breeze-retreat.com.

1. Data Controller

The data controller responsible for processing your personal data is:

DA.S Unipessoal Lda
R DAS FONTES 15A, 2530-319, UNIAO FREGUESIAS LOURINHA ATALAIA, LISBOA, Portugal
info@breeze-retreat.com
+49 176 2359 2619

2. What Data We Collect

We collect the following personal data:

  • Contact Information: Name, email address, phone number (when you fill out our contact form or book a retreat).
  • Booking Information: Payment details, billing address, and retreat preferences.
  • Website Usage Data: IP address, browser type, device information, and cookies for website analytics.
  • Newsletter Subscription: Name and email address (only with your consent).

3. How We Use Your Data

We process your data for the following purposes:

  • To manage and confirm bookings.
  • To respond to inquiries and customer service requests.
  • To send newsletters and promotional offers (only if you have opted in).
  • To analyze website traffic and improve our services.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: When booking a retreat or using our services.
  • Legitimate Interest: For website analytics and improving our services.
  • Legal Obligation: To comply with tax or regulatory requirements.
  • Consent: For marketing and newsletters (you can withdraw consent anytime).

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share data with:

  • Service providers (e.g., payment processors, booking systems, IT services) to facilitate our services.
  • Legal authorities if required by law.

All third-party service providers are GDPR-compliant and ensure data protection.

6. Data Retention

We retain your personal data only as long as necessary:

  • Booking information: Stored for 3 years for accounting and legal purposes.
  • Marketing data: Until you unsubscribe from our newsletter.
  • Website analytics: Stored for up to 12 months in anonymized form.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Receive a copy of your data in a portable format.
  • Withdraw consent for marketing communications.

To exercise your rights, contact us at info@breeze-retreat.com.

8. Cookies & Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

9. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact & Complaints

If you have questions or concerns about our data practices, contact us at info@breeze-retreat.com.

If you believe your data protection rights have been violated, you have the right to file a complaint with the Portuguese Data Protection Authority (CNPD) or your local supervisory authority.

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